Returns & Warranty – KITHJP
At KITHJP, we’re committed to making your experience with authentic New York Streetwear seamless and stress-free. If your order doesn’t meet your standards, our clear and customer-first return and warranty process ensures you’re supported every step of the way.
Returns Policy
- 30-Day Return Window – Return any New York Streetwear item within 30 days of delivery.
- Condition – Items must be unworn, with original tags attached, in their original packaging, and free from any signs of use or damage.
- Process – Initiate a return by contacting our support team with your order number and a brief description of the reason for return.
- Refunds – Once your return is received and inspected, approved refunds will be issued to your original payment method. Please note that original shipping charges are non-refundable.
Warranty Coverage
All New York Streetwear products purchased from KITHJP come with a limited warranty, depending on the product category and material composition.
Our warranty covers:
- Defects in materials or craftsmanship
- Issues with stitching, print integrity, and fabric performance
This warranty does not cover:
- Normal wear and tear, such as fading, minor pilling, or natural fabric breakdown
- Damage resulting from misuse, accidents, or unauthorized modifications
- Improper washing, storage, or alterations not approved by KITHJP
How to Claim
To file a warranty claim, send us your proof of purchase, clear photos of the issue, and a detailed description of the defect. Our team will review your case promptly.
Depending on the situation, we may offer:
- A replacement New York Streetwear item
- Repair guidance or support for minor defects
- Coordination with authorized local service partners for professional assistance
Need Assistance?
Our dedicated support team is available to help with returns, exchanges, or warranty claims. For any questions related to your New York Streetwear order, visit our Contact Us page anytime. We’re here to ensure your satisfaction, every time.