Returns & Warranty – KITHJP

At Kithjp, we want you to shop for your NEW YORK STREETWEAR with total peace of mind. If your chosen item doesn’t quite hit the mark, our clear and comprehensive return and warranty policy ensures you’re protected.

Returns Policy

  • 30-Day Return Guarantee – You have 30 days from the date you received your NEW YORK STREETWEAR to initiate a return.
  • Item Condition – Returned items must be unworn and in the same condition you received them. They must also include all original packaging, tags, and accompanying accessories.
  • Initiating a Return – To begin the return process, please contact our customer support team at support@kithjp.com with your order number and a brief explanation.
  • Refunds – Once your return has been received and inspected, we will process your refund to your original payment method. Please note that original shipping costs may not be refundable.

Warranty Coverage

We stand behind the quality of our NEW YORK STREETWEAR. That’s why we offer a 1-year limited warranty, depending on the specific item.

Our warranty covers:

  • Defects in manufacturing, materials, or workmanship.
  • Issues with stitching, printing, and the overall durability of the fabric.

Our warranty does not cover:

  • Normal wear and tear, including fading or minor pilling.
  • Damage resulting from misuse, accidents, or unauthorized modifications.
  • Damage caused by improper care or alterations.

Making a Claim

To make a warranty claim, please contact our support team at support@kithjp.com. Include your proof of purchase, detailed photos of the issue, and a comprehensive description.

Possible warranty resolutions may include:

  • A replacement of your NEW YORK STREETWEAR.
  • Professional repair of the defect or guided repair solutions for minor issues.
  • Referrals to local service providers for assessment and assistance.

Need Assistance?

Our friendly customer support team is here to help! If you have any questions regarding returns, exchanges, or warranty claims related to your NEW YORK STREETWEAR, please visit our Contact Us page. You can also call us at 816-822-9660. We are available to assist you in 2026.